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Customer Care

If you need to contact us please find all our details below.

Telephone orders
To place an order over the telephone or if you have any enquiry please call during office hours (GMT - London, UK) times on:
Monday - Friday           10.00 - 17.00 hrs
Saturday                     11.00 - 15.00 hrs
Sunday                        Closed
In order for us to deal with your enquiry as quickly and efficiently as possible please use the contact details below.
 
Order enquiries
If you have a query with an existing order or would like to amend, return or exchange an order in line with our terms and conditions please email orders@shefaly.co.uk
 
All other enquiries
For all other general enquiries or if you are interested in stocking our products please email info@shefaly.co.uk
 
Press & stylist enquiries
If you wish to find out about our press and loan services please email press@shefaly.co.uk 
Shefaly House of jewels PR is handled internally.
 
Party plan opportunities
If you wish to find out about party plan opportunities please contact
party@shefaly.co.uk
 
Wholesale enquires
Please click here or you can email us on
wholesale@shefaly.co.uk
 
Telephone (UK): 01923 820 557
Telephone (International): +44 1923 820 557       
 
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